ALL-INCLUSIVE RIM SOLUTIONS
All-Inclusive RIM Solutions for the Automotive Industry
The Access Dealer Document Management Solution employs the most up-to-date, multi-platform technologies for a truly secure “hybrid” records management approach that combines hard copy storage, document scanning and content capture (including handwritten notes and signatures) for instant access, whenever you or your authorized users need it.
SECURE STORAGE SOLUTIONS
FOR AUTOMOTIVE RECORDS
Unless your sales force would like to give up their office space, negotiating tables and showroom floor, storage space within your dealership is extremely limited.
That leaves you with two options: undergo a costly renovation or relocation, or choose a cost-saving offsite storage provider, like Access.
Our state-of-the-art facilities offer the very best security and safety features:
- 24/7 video surveillance.
- Biometric fingerprint security requirements.
- Barcode-based container-level inventory tracking.
- Free web-based inventory management software.
- Vaults with temperature regulating systems and industry-exceeding fire-ratings.
Between sales contracts, repair orders and test results, as well as business-related inventory, promotional, HR and financial records, automotive dealerships are awash with paperwork. That overwhelming number of files then needs to be quickly accessed in order to address customer concerns and Manufacturers’ Warranty Audits, while maintaining a strict adherence to PII regulations. Throw in the complications of interspersed repair visits and results that may not be filed away immediately or indexed with the correct files, and everything can add up to unorganized systems, long search times for files and upset customers or regulatory agencies.
- Convert all applicable files into digital formats, including signatures, handwritten notes and other annotations.
- Index each document to ensure all relevant records are kept together.
- Destroy and purge any duplicates or unnecessary physical files.
- Provide access through our online records management system and retrieval services.
Using the latest techniques and state-of-the-art technologies, you will never have to worry about locating the files you need, when you need them. As an added benefit, you will never have to invest in expensive hardware, software or upgrades, nor will you need additional IT personnel.
Contact us today to find out about the following document imaging and conversion solutions:
- Backfile conversions
- Day-forward conversions
- Imaging on demand
EASY AND SECURE AUTOMOTIVE
Compliance is the key to succeeding within the automotive industry. In the highly-competitive arena of automobile dealerships, customer service demands solutions that reach far beyond the initial sale and delivery of the vehicle itself.
So, while owners need prompt access to repair records and sales deals in order to address customer concerns and inquiries, they also need to ensure compliance with all applicable regulations regarding the security of Personally Identifiable Information (PII) in order to reduce their risk and exposure to data hacks and lawsuits.
At Access, our secure online repository allows customers to instantly manage and retrieve their files and documents around the clock. Find your customer’s fully-annotated service history in seconds or rapidly locate Deal Jackets with any device that is connected to the internet.
When assistance is needed, we have established document retrieval procedures that ensure all necessary information is incorporated into our search efforts, scanned and then made available promptly.
RECORD AND DOCUMENT
As ﬁles become outdated, they consume increasingly larger portions of your exhaustible storage space.
Don’t waste valuable resources storing documents and records that have completed their lifecycle, contact Access for information on our secure document shredding and record destruction solutions.
Based on your dealership’s needs, we can provide as-needed shredding services or implement a weekly, biweekly or monthly shred program.
As part of the ongoing program, we will provide you with an appropriate number of secure containers that will be picked up according to your scheduled rotation, emptied, and the contents securely destroyed. At the end of each month, or each time a service is requested as needed, we will issue a Certificate of Destruction to ensure your business records are maintained accurately.
Whether your extraneous records are paper-based, film-based or another form of non-paper media, we can destroy them while maintaining compliance with all local, state and federal laws.